servicerooster
by caleb
san diego, ca

Terms of Service

Last updated: June 18, 2026

1. The agreement

These Terms of Service (“Terms”) form an agreement between you (the “Customer,” “you”) and ServiceRooster, a product of VentureMob (“ServiceRooster,” “we,” “us”). By submitting our intake form, using our portal, or subscribing to our service, you agree to these Terms.

2. What we provide

ServiceRooster builds a custom website for your contracting business, hosts it on your own domain, and operates it on your behalf. The service includes:

  • A custom-built website with service pages, area pages, and combo pages.
  • Hosting, SSL, DNS management, and a custom domain.
  • Weekly AI-drafted blog posts you approve through your admin panel.
  • Lead-capture forms with instant text/email alerts.
  • A live admin dashboard for traffic, leads, and content review.
  • Maintenance, updates, and search-ranking optimization while you remain a subscriber.

3. How it works

  1. You submit your business information through our intake form or the onboarding wizard.
  2. We review your submission and build a preview website on a test URL.
  3. You review the preview at no cost or obligation.
  4. If you choose to proceed, you add a payment method through the billing page of your built website and your subscription begins.
  5. Once your subscription is active, we publish the site on your chosen domain and continue operating it.

4. Subscription and billing

Billing is handled by Stripe inside your tenant website, not by ServiceRooster directly. Subscription pricing, billing cycle, and refund policies are described in your tenant’s billing page. In general:

  • Subscriptions are billed monthly in advance.
  • Annual prepayment may be available at a discount but is not required.
  • No charge is made until your site is live and you have approved the first month.

5. Cancellation

You may cancel your subscription at any time through your Stripe customer portal with 30 days’ notice. On cancellation we will:

  • Stop billing immediately at the end of the current period.
  • Provide a static archive of your site (HTML, images, content) at your request.
  • Release your custom domain to your control.
  • Delete personal data within 30 days, except records required by law to be retained.

6. Ownership of content

You own the content you provide (business information, photos, copy, your domain, your customer data). We retain ownership of the underlying platform code and build prompt. The custom site we build is licensed to you for use while you remain a subscriber; on cancellation, the static archive we provide is yours to use indefinitely.

7. Acceptable use

You agree not to use the service to:

  • Engage in fraudulent, deceptive, or illegal activities.
  • Misrepresent the nature of your business or services.
  • Publish content that violates intellectual-property rights of others.
  • Send spam or violate communications laws.
  • Attempt to circumvent or reverse-engineer the platform.

We reserve the right to suspend or terminate accounts that violate these policies.

8. Service availability

We aim for high uptime but do not guarantee 100% availability. Maintenance windows, vendor outages (Vercel, Neon, Cloudflare, Stripe), and force-majeure events may cause temporary unavailability. We will work to restore service as quickly as practicable.

9. Limitation of liability

To the maximum extent permitted by law, ServiceRooster and VentureMob are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold ServiceRooster and VentureMob harmless from any claim arising out of your content, your use of the service in violation of these Terms, or your violation of any law or third-party rights.

11. Termination by us

We may suspend or terminate your account if you violate these Terms, fail to pay, or engage in conduct that harms the service or other users. We will provide reasonable notice where practical.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Governing law and dispute resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute will be resolved through binding arbitration in San Diego County, California, in accordance with the rules of the American Arbitration Association. Either party may seek injunctive relief in a court of competent jurisdiction.

14. Contact

Questions about these Terms? Email noreply@servicerooster.co.